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Grammar · May 22, 2019

A Quick Guide to Writing a Formal Letter in Italian

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How to Write a Formal Letter in Italian

Ciao, piacere, and welcome to your handy guide to writing one of those pesky formal letters in Italian!

Writing a formal letter in any language – even your own – can be stressful. Add to that the uncertainty of whether or not your grammar is correct, or if you’re even using the right vocabulary in a WHOLE DIFFERENT LANGUAGE!

But never fear: this step-by-step guide is here to rescue you from any embarrassing mistakes. Perfect for any formal letter/email, from job applications to writing to your boss. So what are you waiting for? Start reading!

Formatting and Structure

While most people are vaguely familiar with the right layout of a formal letter or email, there are a few peculiarities that are often missed. And, to make matters even more complicated, these little details are actually quite different between English and Italian. A good example of this can be found in formal email structures.

English Example:

english email png

Italian formal letter example:

image letter in italian

(Image Via. Transparent Language).

After an Italian opening such as Gentile signora Rossi,, the body conventionally begins on the next line with a lowercase letter because the greeting ends with a comma. This applies to letters as well as emails. English correspondence commonly begins the body with a capital letter.

A paper letter usually includes the sender’s details, the recipient’s details, the place and date, and sometimes a subject line. A common arrangement puts sender details at the top left and recipient details to the right; templates and organizations vary. Include contact information relevant to the purpose.

  • Your full name
  • Your address
  • Your contact number

In the recipient section, include the details relevant to delivering the letter:

  • Their full name
  • Their job title
  • Their address

Then include the place and date in the position used by your template. An email generally needs a clear subject line rather than this full postal layout.

When structuring a formal letter in Italian, the general structure is pretty much the same as it is in English! You need to make sure you open with the REASON you’re contacting that person – otherwise known as the INTRODUCTION. This should be a relatively short paragraph explaining a little about who you are, and the reason for which you’re getting in contact with them.

After this, you should move on to the MAIN BODY. It’s slightly harder to guide you through this, as the context of your letter should almost entirely determine the content and the length of this section. For example, if you are applying for a job, you should be sure to include:

  • Your qualifications
  • Your experience in the industry – or in other industries – that could be relevant to this job
  • Why you are interested in the job
  • What you feel you can bring to the team

Although, as I’ve said, this guideline will differ depending on the nature of your letter. If you’re writing to a hotel, for example, to make a reservation, they will definitely not be interested in the ins and outs of your high school education, will they?

Make sure to keep this section short, sweet and to the point. Remember – if you’re writing a job application, it’s likely that this person has already received a good few other applications. Don’t bore them. Make it snappy.

Another important factor – before you can get into the real nitty-gritty of your letter – is how you address it. In this sense, an Italian formal letter is fairly similar to the English style.

  • When you already know the name of the person you’re addressing the letter to, the best option to use would be: Gentile Signor Di Lauro.
  • Gentile is a useful neutral formal opening. Caro/Cara usually expresses familiarity; it can occur in professional correspondence between people who already know each other, but is not the safest choice for an unfamiliar recipient.
  • For a company or institution, use Spettabile followed by its name. To direct a message to a person or office, use Alla cortese attenzione di…. A chi di competenza is possible when the responsible recipient is unknown, but a specific addressee is preferable when available.

Unlike in English, the way you sign off a formal Italian letter or email doesn’t have to match the way you start it. There are a few different options here, with differing meanings. Some of the most common are:

Cordiali saluti / Distinti saluti

Kind regards / Yours faithfully (depending on context)

In attesa di una Sua risposta

I hope to hear from you soon

Vi porgo i miei cordiali saluti

I send you my kind regards

If you’re wondering about the different ‘Sua’s and ‘Vi’s, and what they mean, read on to learn about the super confusing topic that is the ITALIAN FORMAL ADDRESS.

The Formal “Lei”

So, if you know even the most basic Italian, you’ll know already that “Lei” means “She” or “Her” in English. So why does it keep popping up all over formal documents and letters?

That, my friends, is thanks to a concept that – thankfully – doesn’t exist at all in the English language. It’s also known as the Formal Address.

In modern Italian, Lei is the usual polite singular form, with third-person singular verbs. Use it for an unfamiliar adult or a formal professional relationship; age alone does not determine every interaction. Address multiple people with voi.

Consistency matters: Le scrivo means “I am writing to you,” while La informo means “I am informing you.” The different pronouns reflect the verbs’ different constructions.

Below is a quick example of a real-life situation which would require you to use the formal “Lei” address, without expecting it back.

learn italian letter

(Image Via. Italearn.com)

The illustration shows an asymmetric exchange, with one person using tu and the other Lei. This can occur, but it is not a universal rule for older and younger adults; reciprocal polite address is common.

Capitalizing polite pronouns and possessives (Lei, Le, La, Sua, including informarLa) is a convention that marks formality. Lowercase forms are also possible. Choose a consistent style rather than treating capitals as an absolute grammatical requirement.

example of letter in italian

Check the pronoun construction and verb agreement as well as capitalization. A clear request matters more than typographical formality alone.

Grammar and Punctuation

Italian Grammar: two words that can make anyone’s knees shake in fear. Because, as with any language, one little mistake can leave the reader in fits of laughter – and that is NOT something you want to happen when writing a formal letter.

One of the main differences between English and Italian is the use of punctuation. One wrong comma or apostrophe can change the entire meaning. A well-known English example of this is:

comma italian

(Image Via. Sawdust City)

You might be laughing now – but Grandma’s not. And neither is the reader of your formal letter!

Use manageable sentences and paragraphs. Sentence length is a style choice, not a national rule, and clarity is useful in both languages.

If a sentence contains several requests or qualifications, consider splitting it. A formal letter can be direct and concise.

In a straightforward Italian list, a comma normally separates earlier items, while e joins the last two without an extra comma. English serial-comma practice varies by style guide.

italian comma

(Image Via. KnowYourMeme.com)

Italian can use a comma before e for particular syntactic or stylistic purposes. Avoid adding one mechanically in a simple list; punctuation should clarify the sentence.

Choose tenses according to meaning: present for a current request, past for earlier contact and future for planned actions.

The conditional often softens a request: Vorrei sapere se… (“I would like to know whether…”) or Potrebbe inviarmi…? (“Could you send me…?”). The future tense does not by itself show ambition.

Style and Tone

Hey dude, what’s up? How’s it going? Fancy giving me that job we were chatting about the other day? Thanks, mate.

A fine example of the WRONG tone to use in a formal letter or email. It seems pretty self-explanatory, but sometimes the line can be a little blurry – particularly if you have met the person face-to-face already, and aren’t quite sure where you stand.

Begin with polite address when writing to an unfamiliar recipient. If you agree to use tu, match the tone to the relationship and purpose of the message.

The vocabulary you choose in an English formal letter is super important, because we don’t have a formal address. But that doesn’t mean that it isn’t equally as important in Italian!

A good example of writing ‘properly’ would be avoiding any abbreviations in your writing. For example:

Ti scrivo ‘sta lettera oggi…

this is INFORMAL, both in address and in tone

Le scrivo questa lettera per informarLa…

this is FORMAL, with no abbreviation

Both examples introduce a letter, but they differ in address and tone. Le scrivo uses the indirect-object pronoun required by scrivere a qualcuno; informarLa uses a direct object.

That’s why I’ve compiled a handy list of KEY PHRASES for you to use, both in the main body of your letter and in the introduction and conclusion!

A short model email

Oggetto: Richiesta di informazioni sul corso

Gentile signora Rossi,

Le scrivo per chiedere informazioni sul prossimo corso di italiano. Potrebbe indicarmi le date e il costo?

La ringrazio per la disponibilità.

Cordiali saluti,
Alex Martin

“Subject: Request for information about the course. Dear Ms Rossi, I am writing to ask for information about the next Italian course. Could you tell me the dates and cost? Thank you for your help. Kind regards, Alex Martin.” Lowercase le/la would also be possible; this model uses respectful capitals consistently.

Key Phrases in Italian Formal Letters

As promised, a fool proof list of key phrases for you, organised into categories of whereabouts you should be using them!

Opening Phrases

Gentile Signore/Signora

Dear Sir/Madam

Egregio Signore/Dottore

Respected Sir/Dr

A chi di competenza

To whom it may concern

Alla cortese attenzione

For the attention of

Introductory Phrases

In riferimento al colloquio telefonico…

Following our previous telephone call…

In riferimento alla Vostra richiesta…

With reference to your request…

In riferimento a quanto in oggetto…

With reference to the subject above…

Come anticipato telefonicamente…

As previously discussed on the phone…

Con la presente comunichiamo…

We are writing to inform you…

In risposta alla Sua/Vostra lettera/mail…

In response to your letter/email…

Closing Phrases

Ringraziando per la cortese attenzione che vorrà accordarmi porgo cordiali/distinti saluti.

Thank you for taking the time to read this letter/email. I send you my formal regards.

In attesa di riscontro, resto a disposizione per chiarimenti e porgo cordiali saluti.

I hope to hear from you soon, and hereby send you my kindest regards.

Grazie e cordiali saluti.

Thank you. Kind regards…

Le porgo i miei distinti saluti.

I send you my formal regards.

Distinti saluti.

Kind regards.

Conclusion

Hopefully, this handy guide really has been handy. Everyone hates writing formal letters and emails – so take away some of that stress by following our step-by-step instructions to the perfect formal Italian letter-writing technique. So, what have we learned?

Quick Recap

  • 1After an opening ending in a comma, begin the Italian body on the next line with a lowercase letter. This convention applies to paper letters and emails.
  • 2Include the sender, recipient, date and useful contact details where appropriate. An email does not require the full postal layout of a paper letter.
  • 3The general structure should always go: opening line, introduction, main body, conclusion, closing phrase.
  • 4Use an opening suited to the relationship: Gentile for an individual or Spettabile for an organization.
  • 5Use Lei consistently for a polite singular recipient. Respectful capitals are a stylistic convention, not compulsory in every formal message.
  • 6Use punctuation to show sentence structure clearly. A simple Italian list normally has no comma before its final e.
  • 7Keep the vocab formal. No abbreviations or colloquialisms.
  • 8Refer to our top tips if you ever find yourself stuck in a rut!

So, arrivederci and buona fortuna from all of us!!

Read model letters and check your own message for a clear purpose, consistent address and a specific request.